At Redometry, we prioritize customer satisfaction while ensuring the highest standards of hygiene and product integrity. Due to the intimate nature of our product, we maintain a strict no-return policy once the item has been opened or used.

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✅ Unopened & Unused Items – If your product remains sealed in its original packaging, you may request a return within 15 days of delivery. The item must be unused, unopened, and in its original condition to qualify for a refund.

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❌ Opened or Used Products – For sanitary reasons, we cannot accept returns once the packaging has been opened or tampered with in any way. This policy ensures the safety and hygiene of all our customers.